Effective Date: October 8, 2026

1. Introduction

Welcome to ApexFlow AI Agency, operated by Phoenix International LLC (“ApexFlow,” “we,” “us,” or “our”).

These Terms of Service govern your use of our website, apexflowaiagency.com, and your interactions with our business, including requests for information, demonstrations, consultations, and communications.

By using our website or submitting a request for our services, you agree to these Terms of Service. Any paid services will be subject to a separate written service agreement where applicable.

2. Our Services

ApexFlow AI Agency provides business automation and customer communication solutions designed to help businesses manage inquiries, respond to leads, schedule appointments, send reminders, and follow up with customers.

Our services may include:

Missed-call follow-up and text messaging

Appointment scheduling and reminders

Customer inquiry management

Customer relationship management (CRM)

Review requests and customer follow-up

AI-assisted communication and workflow automation

Specific features, pricing, responsibilities, and service terms are determined by the agreement between ApexFlow AI Agency and each client.

Our technology is intended to support business operations and customer communication. We do not guarantee specific sales results, revenue increases, or uninterrupted service.

3. SMS Messaging Terms and Conditions

ApexFlow AI Agency, operated by Phoenix International LLC, offers SMS communications to individuals who have provided their phone numbers and given the appropriate consent.

Types of Messages

Depending on the consent provided, messages may include:

Responses to business inquiries and demo requests

Appointment scheduling, confirmations, and reminders

Customer service communications and follow-ups

Marketing messages, promotional offers, and service updates for individuals who separately opt in to marketing communications

Consent

By selecting the applicable, optional SMS consent checkbox on our website form and submitting the form, you agree to receive the categories of text messages described in that consent disclosure. Consent to marketing messages is optional and is not a condition of purchasing any goods or services.

Message Frequency and Charges

Message frequency varies based on your interactions and requests. Message and data rates may apply.

Opting Out

You may reply STOP to any SMS message to opt out of further messages from the sending number.

Assistance

Reply HELP for assistance or contact us at [email protected].

Privacy

We handle personal information in accordance with our Privacy Policy, available at https://apexflowaiagency.com/privacy-policy.

SMS consent is not shared with third parties or affiliates for their independent marketing purposes.

4. Acceptable Use

By using the ApexFlow AI Agency website or services, you agree to use them only for lawful purposes.

You agree not to:

Submit false, misleading, or fraudulent information.

Attempt to gain unauthorized access to our website or systems.

Interfere with the operation or security of our services.

Use our services to send unlawful, unsolicited, or unauthorized communications.

Violate applicable privacy, consumer protection, or telecommunications laws.

Businesses using ApexFlow's communication services are responsible for obtaining legally required customer consent and complying with applicable messaging regulations.

5. Third-Party Services

ApexFlow AI Agency may use third-party technology platforms to provide website hosting, scheduling, customer relationship management, messaging, and automation services.

Availability and functionality may depend on these providers. We are not responsible for outages or disruptions beyond our reasonable control.

Third-party services may be governed by their own terms and privacy policies.

6. No Guarantees and Limitation of Liability

ApexFlow AI Agency strives to provide reliable website functionality, customer communication tools, and automation services. However, we do not guarantee that our website or services will always be available, uninterrupted, error-free, or suitable for every business need.

Automated communications and AI-assisted systems may occasionally produce errors or require human review.

To the extent permitted by applicable law, ApexFlow AI Agency and Phoenix International LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes liability that cannot legally be excluded.

7. Intellectual Property

The ApexFlow AI Agency name, branding, website content, graphics, and other original materials are owned by Phoenix International LLC or used with appropriate permission.

You may not reproduce, distribute, or commercially exploit our proprietary materials without prior written authorization, except as permitted by law.

8. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, technology, services, or applicable legal requirements.

Updated terms will be posted on this page with a revised effective date. Material changes affecting existing paid services will be handled in accordance with applicable service agreements and law.

9. Governing Law

These Terms of Service are governed by the laws of the State of Kansas, United States, except where applicable law requires otherwise.

10. Contact Information

For questions about these Terms of Service or our communications, contact:

ApexFlow AI Agency
Operated by Phoenix International LLC
Email: [email protected]
Website: https://apexflowaiagency.com